OMG, ok, first of don't forget to breathe! Uhhh Ahhhh, there you go!
Ok so, here are some reasons:
- Shipped from multiple locations: We have some stock in our Cleveland workshop, but some other products are made to order from another place in California. Maybe you ordered products coming from both places, and that means you have another package in your way.
- Ordered an item that is not in stock yet (pre-order): From time to time people pre-order products without realizing. If you live in the USA there's a big chance we shipped your order without that one pre-order aiming to send it later, whenever it becomes available :)
If nothing of that applies to your case, please contact us and we'll try to make it up to you: email@example.com