Oh no! That sucks! Please allow up to seven business days from your order's delivery date before contacting us for an investigation.
Consider contacting your local post office to investigate further details if you wrote the correct address, and didn't get your order. We highly encourage you to ask your neighbors if they got something for you.
If you still have no news of your order after seven days, then we gotta open a case with the postal service, declaring your order has been lost or stolen. We'll send you a replacement of what you didn't get as soon as the claim is on file.
If you're an international buyer, please don't forget to call customs, sometimes orders get stuck there without notice, can you believe it?!